Effective Date: 1 July 2025

1. Introduction

Aspire Logistics & Construction Ltd (“we”, “us” or “our”) is committed to protecting your privacy and processing your personal data in accordance with the Zambian Data Protection Act and, where applicable, the Protection of Personal Information Act (POPIA) of South Africa and other relevant African data‐protection laws.

2. Information We Collect

• Contact details: name, company, email, phone number.
• Project information: project scope, location, specifications.
• Technical data: IP address, browser type, device identifiers (via cookies).
• Correspondence: emails, chat logs (including AI assistant transcripts) and notes.

3. How We Use Your Data

• To provide and manage our services—quotations, project delivery, support.
• To communicate with you about your enquiries and ongoing projects.
• To improve our website, AI assistant, and marketing materials.
• To comply with legal obligations (e.g. tax, regulatory filings).

4. Cookies & Tracking

We use cookies and similar technologies to distinguish you from other users, remember preferences, and analyse site performance. You can disable non-essential cookies via your browser settings, though this may affect functionality (e.g. chat assistant).

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Our service providers (e.g. email delivery, hosting, analytics).
• Government or regulatory authorities when required by law.
• Professional advisers or insurers for legal or claims purposes.

6. Data Security

We implement reasonable technical and organisational measures—encryption, access controls, secure backups—to protect your personal data from unauthorised access or loss.

7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law (usually up to 7 years for financial records).

8. Your Rights

You have the right to:

• Access, rectify or erase your personal data.
• Restrict or object to processing.
• Request data portability.
• Lodge a complaint with the Data Protection Commissioner in your country.

To exercise these rights, please contact us.

9. International Transfers

If we transfer data outside Zambia (or other African jurisdictions), we ensure adequate safeguards—standard contractual clauses or binding corporate rules—are in place.

10. Changes to This Policy

We may update this policy from time to time. The latest version is always available at /privacy.php. We will notify you of significant changes via email or our website banner.

11. Contact Information

If you have any questions about this policy or our data practices, please get in touch:

• Phone: +260972657656
• Address: No. 11, 11th Street, Chadleigh, Lusaka, Zambia
• Email: Send us a message